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Frequently Asked Questions by Our Customers

1. Do you actually provide the real questions and answers?

Yes. Our simulator provides the actual exam questions and answers and each time you get answers wrong at the end of a test, it provides detailed explanation why it is wrong and provides the correct option.

2. How do you deliver your products?

We send our downloadable copy to the email address of our customer accompanied with a password to our server. Once downloaded, you can use it anytime as you would no longer need the password.

3. Are there any further assistance to customers after purchasing your product?

Yes. we assist our customers to the very point they take their exams and profound assistance to them whenever they need it.

4. Is passing a guarantee?

Yes. We guarantee a 100% pass.

5. What if I do not pass the exam?

If you purchased our product, studied it, and did not pass the exam 30 days after making the purchase, send us an email showing the failed report and we would refund you the money.

6. Which format do you offer tests in?

Most of our formats are in real simulators and PDFs which is one of the best around.

7. How secure is ordering?

At IT courses, security is very important and that is why we have made paypal our preferred payment method.

8. Do you share or release my information to other parties?

No. IT courses respects our customers privacy and we do not release or sell our customers email addresses or information to other parties.

9. Do I get free updates to exams i have purchased?

Yes. You get updates to exams purchased when they are available. We do advice customers before taking the exam to request an update and if there is any at the time, they get it free.